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Experience

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INDUSTRY: Software Company

May 2022 - Present

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At Zen Exim, I further built on my human- centered approach towards building feasible mockups and prototypes to generate a Graphical User Interface (GUI) using Adobe XD. 

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INDUSTRY: Beauty

March 2021 - October 2021

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At Esteé Lauder Companies, I became proficient at developing python scripts for day-to-day workflow. Meanwhile, my side by side projects with the director strengthened my understanding for supply chain management and designing ecosystems/templates for everyday workflow across departments and teams.  

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June 2020 - August 2020

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At Reason Street, I finessed my capabilities in analysis and value creation in business model development with non-financial performance operations. While my role in the IIOT industry with an MSP client, I worked side by side with the senior executive members as part of each sprint

INDUSTRY: Consulting
CLIENT: Managed Service Provider (MSP)

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DEPARTMENT: Research and Development (R&D)

DEPARTMENT: Administration

March 2020 - May 2020

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As part of a combined research effort at School of Design Strategies on resilient business models and post-crisis (COVID-19) value chain & impact analysis, I improvised on my practice as a Design Strategist and a proficient Analyst. I also developed my capabilities in business communication and stakeholder engagement strategies while our research on Hardware-as-Service (HaaS) in transformational organizations 

March 2020 - May 2020

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At School of Design Strategies, I mastered my content development capabilities by managing the school blog at Parsons School of Design. I also supported in moderating Strategic Design and Management panels, which gave me an elevated platform to demonstrate my leadership and communication skills. 

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DEPARTMENT: Research and Development (R&D)

August 2019 - December 2019

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At The Visualizing Finance Lab (VFL), I demonstrated high organizing and scheduling capabilities for timely engagement and documentation of our combined research effort to translate visual communication of the behavioral economics (OECD and GFLEC standards) with a classification of countries to build financial literacy on pension funds

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INDUSTRY: Banking        

CLIENT: Citi ® University Partnerships in Innovation & Discovery (CUPID)

January 2019 - May 2019

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CUPID offered immensely to my learning curve and team-building capabilities. Our team sought out to find ways in which we could understand and improve the journey of entrepreneurship for women, for the proposed brief on inclusivity by Citi Ventures (a venture investing wing of Citi)

• Conducted Desk Research, Interviews, Immersions, Ethnographic surveys, Observations
• Designed Co-creation Workshops with Clients and other External Stakeholders
• Ideated and developed multiple prototypes and business models to solve the identified problem
• Pitched the final prototype and business model to the Ventures Studio team at Citi Ventures

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INDUSTRY: Dyestuff and Engineering Plastics industry

August 2018 - August 2019

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At Loxim, I implemented design methodologies for market penetration and procedural analysis. I catered to my academic understanding of CSR analysis from a practical lens and documented systemic proposals for strategic interventions

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July 2017 - October 2017

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As part of the Riverside family, I facilitated participatory design with several external stakeholders at a non-profit initiative, "aProCh". My experiences at the non-profit realized my inclusive and socially impactful aptitude 

INDUSTRY: Education (Non-Profit)

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DEPARTMENT: Organizing Committee for Event Management and Production

July 2015 - April 2017

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• As part of the organizing committee at the Department of Commerce, I part-took in managing the annual “Conscendo” events, an international management festival in 2015, 2016, and 2017

• As Art Direction Head for “Consendo” events, an international management festival 2016 and 2017, I led an individual team of 60 and directed through the cross-functional teams of different sub-departments at the events

• Played a role in designing almost all the graphics for college events

• As part of the Year Book Committee 2015, designed the entire yearbook myself and performed a content review

• Part-took in organizing an International Conference on Social Entrepreneurship 2015

DEPARTMENT: Student Council

July 2015 - April 2016

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As a Magazine Editor, I led a team of 30-40 individuals meanwhile reviewed the content development of each edition and personally designed the magazine fit for production. I initiated the design community at the Department of Commerce with the monthly edition of the college magazine. My leadership and designing aptitude indefinitely skyrocketed

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INDUSTRY: Financial Consulting

December 2015 - April 2016

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At EY, I developed my accounting and financial capabilities in an office setting. As a budding professional, I partook in client engagement and planning, which catered to my business communication skills. While performing day-to-day tasks I

reviewed competent amount of financial statements in a day

Technical skills

Software Languages

Project Methodologies

Documentation and Project Management Tools

Software Proficiency

Content Development and Formatting Standards

SQL | Python (Automation, Text Manipulation, Data Scraping, Regular Expressions, JSON format for APIs, Machine Learning for Data Visualization, Computer Vision)
 

Agile | Lean | Scrum | Extreme Programming (XP) | Kaizen Continuous Improvement | Radical Process Improvement (RPI) | Joint Application Development (JAD) | Software Development Life Cycle (SDLC) | Rapid Application Development (RAD) | Waterfall

MS-Suite (MS-Word, MS-Excel, MS-Powerpoint, MS-Publisher, MS-Project, MS-Visio) | Pages | i-Movies | Murally | Monday | G-Suite (G-Sheets, G-Docs, G-Slides, G-Calendar, G-Forms, G-Sites, G-Keeps) | Qualtrics | GitHub

Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) | Wordpress | Sketch | Caseware | MS-Access

Requirement analysis documents (RAD) | Functional Requirements Documentation (FRD) | Non-Functional Requirement Documentation | Business Requirement Documentation (BRD) | Team Charters | User Case Specifications | Requirement Management Plan (RMP) | Requirement Communication Documents | Test Case Requirement Documentation

Achievements

• MS Strategic Design Management | Parsons The New School of Design, New York | 2020

Departmental Honors from School of Design Strategies, The New School, New York | 2020

• Software Processes and Agile Practices | University of Alberta, Coursera | 2020

 Post-Graduate Professional Program in Import-Export and International Business | Gujarat Law Society, India | 2018

 Diploma in Entrepreneurship and Business Management | Entrepreneurship Development Institute of India (EDII), India | 2018

• BBM Bachelors of Business Management | Manipal University, India | 2017 

Certificate of Business Accounting | Chartered Institute of Management Accounting (CIMA) | 2015

 Certificate in Graphic Designing | Aartisaan, India | 2012 

Copyright © 2021 by Hetanshi Patel
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